Shipping, Return and Exchanges

We take pride in creating each piece of apparel with care and attention to detail. All our t-shirts and hoodies are hand-made by us, not mass-produced, ensuring you receive a product that’s crafted with love and passion.

Here’s how our shipping process works:

• Order Deadline: Orders placed before Friday at midnight will be processed and shipped out the following Monday.
• Why the Extra Time? Each item is made-to-order to maintain the highest quality. From printing your design to packaging, we handle everything personally to deliver a product that meets our high standards.

Once shipped, you will receive a confirmation email with tracking details. Shipping times may vary based on your location, but rest assured, we’re committed to getting your order to you as quickly as possible.

Your patience supports our dedication to quality and care!

Customer satisfaction is our priority, and we’re here to provide quality products and experiences. However, due to the nature of our sweepstakes promotions, we do not accept returns.

We understand that sometimes exchanges may be necessary. Exchanges are permitted within 30 days of receiving your item, provided the product is unworn, unwashed, and in its original condition with tags intact. Customers are responsible for return shipping costs. All exchanges must be shipped to:

Clutch Apparel
9560 Markham Rd, Unit 113
Markham, ON L6E 0T9

To initiate an exchange, please contact us with your order details. We reserve the right to refuse items that do not meet the stated conditions.

Thank you for understanding and for being part of the Clutch Apparel community!